All projects include 1 round of edits. So please ensure all feedback is sent to us in a consolidated email.

For single projects - If we have delivered a file to you (either a draft or what is presumed to be final) and we have not heard back from you regarding further edits within 7 business days, we will consider the project complete and closed. Any future changes will incur additional charges.

R+C observes the following holidays and observances and will not be open during this time. New Year’s Day, President's Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Indigenous Peoples' Day, Thanksgiving Day, Black Friday, and Christmas Day (during the week between Christmas and New Year’s Day, we work a reduced schedule).

Because we set aside time and resources to dedicate to the provision of services, we cannot accommodate cancellation or refunds of any kind once work has begun.

We utilize Dropbox to facilitate file storage and transfer to the client. File transfer links expire within 30 days. Please make sure to download all files sent to you promptly.

We acknowledge that we may come into possession of confidential and proprietary information belonging to the Client, including but not limited to trade secrets, business plans, financial information, and customer data. We agree to maintain the confidentiality of this information and to not disclose it or use it for any purpose other than performing the services outlined under this contract. This obligation of confidentiality shall survive the termination of this contract.

To the maximum extent permitted by law, our liability for any claim arising out of or in connection with this contract, including any claim related to the PowerPoint slide design services provided, shall be limited to the total amount paid by the client for our services. We shall not be liable for any indirect, incidental, consequential, or punitive damages, or for any loss of profits, revenue, or data, even if we have been advised of the possibility of such damages.

We utilize a project management tool called Monday.com to manage our workflow and communication between designers, coordinators, and clients.

All rights of final deliverables/products for custom work (“work for hire”) are transferred to client. Any products purchased from the R+C Marketplace remain copyright of Ruby + Citrine LLC.